Feature List

 

GENERAL FEATURES
  • Robust system built for growth up to 100,000 accounts.
  • Package includes three seperate, full featured modules: Accounts & Billing, Tech Support and Sales.
  • Unlimited products, with proration, commission and referral support.
  • Supports over 10 external credit card authorization systems, like AuthorizeNet, IC Verify and PC Authorize.
  • Foreign language and currency support for French, Spanish, Portugese, and German.
  • Auto-setup of users via Telnet and SSH Telnet.
  • World Wide Web functionality for adding users and viewing user information.
  • Multi-User support for more than 10 concurrent employees (upto 100).

Months Of Free Support

3

Email Support

Free For Life

Email Invoicing

Yes

Invoice Prorating

Yes

Flexible Billing Cycles

Yes

Sales Tax

Yes

International Tax

Yes

Commissions/Referrals

Yes

Credit Card and
Bank Debit Billing

AuthorizeNet
Credit Cheq
Global Retail PC
IC Verify
PCAuthorize
PC Charge
CardService
PTC
Depos
Cybercash
Custom

Virtual Checks

Yes

Automatic CC Decline Notices

Yes

Mass Mailings

Yes

Usage Billing

Yes

Tech Support/Troubletickets

Yes

Employee Messages

Yes

Employee To-Dos

Yes

Troubleshooter/Knowledge Base

Yes

Contact Manager/Lead Tracking

Yes

Server Integration

UNIX
NT

Employee Timecards

Yes

Dialup Number Tracker

Yes

Web Interface

Account Maintenance

Online Signup

Yes

Exchange Rates

No

Localization

English
French
Spanish
Portuguese
German

Sub/Slave Accounts

Yes

IP Address Tracking

Yes

Custom Reporting

Yes

Custom Exports

Yes

Accounting System Integration

QuickBooks
MYOB

Flexible Security

Yes

CD Signup Integration

Total Internet
EZN
Netsurfer

Credit Card Expiration Date Checking

Yes

Automatic Suspension

Yes

Server Provisioning

Telnet
RSH
SSH
HTTP
Command Line
Text File

Database Engine

FileMaker

Database Server Platform

Windows

Multi-Company Support

up to 2

VoIP

Yes

OTHER FEATURES
  • Feature, for feature, we outpace the competition.
  • Employees can have more than one job function (such as accounts entry and tech support) and can switch between them on the fly, without relogging-in.
  • Log-in system allows for employee time-tracking.
  • All lists throughout system are editable by System Administrator.
  • Integrated To Do / Message System
  • Track and pay sales commissions.
  • New Account Entry has both a Step By Step and Advanced method which assists with training of new staff.
  • Administer domains by account and maintain record of NIC transactions.
  • Administer web directories by account.
  • Export data via a customizable system.

Buddy Systems Inc.
19 Chelsea Court
Cleveland, OH  44022
(440) 338-6874     SALES (800) 783-3346
Support: Support@buddysystems.com
Sales: Sales@buddysystems.com